Support

Need help with MediaAegis? We're here for you.

Report a Problem

Found a bug or experiencing an issue? Use the in-app diagnostic log export (Settings > Data & Logs) to generate a report, then send it to us.

Have an idea for a new feature or improvement? We'd love to hear it.

Questions about your subscription, billing, or refunds? Manage your subscription through Apple ID settings, or contact us for assistance.

For anything else — partnerships, press, or just to say hello.

Check the in-app Users Guide (Help > GUI Users Guide) for answers to common questions
Review the Troubleshooting section of the guide for known issues and solutions
Export a diagnostic log if reporting a bug — it helps us resolve issues faster